
PLANNED PREVENTATIVE MAINTENANCE (PPM)
Regulatory checks of your door and access equipment for complete peace of mind
KEEPING YOUR DOORS SAFE, RELIABLE & MAINTAINED
PLANNED PREVENTATIVE MAINTENANCE
Protect your doors, budget your maintenance
Regular planned door maintenance helps identify developing faults before they become unexpected failures, supports your health and safety responsibilities and helps you control maintenance costs.
A planned preventative maintenance programme provides regular inspections and servicing, helping to identify faults early, maintain door assets in good working order and reduce the likelihood of unexpected breakdowns.
Where doors are powered or form part of a busy access route in workplaces, the Workplace (Health, Safety and Welfare) Regulations 1992 require door systems to be maintained in an efficient state, efficient working order and good repair, with a regular, recorded maintenance programme. The building standards and regulations also set specific requirements for powered doors and gates, including their safety features.
Our Planned Preventative Maintenance (PPM) programmes are tailored around your doors, how your building is used and your maintenance requirements.
WHY REGULAR DOOR SERVICING MATTERS
Protecting people, access and your investment
Doors are used constantly in commercial buildings, by staff, visitors and customers. Wear, damage and deterioration can affect their safe operation.
Planned maintenance provides a structured, budgeted approach to checking your door assets, identifying developing issues and dealing with repairs before they become larger or more disruptive problems.


REDUCE
BREAKDOWNS
Early diagnosis can identify worn components before they lead to unexpected, costly failures.

SUPPORT
HEALTH & SAFETY
Helps keep doors operating safely and supports your responsibilities as a building or facilities manager.

EXTEND
ASSET LIFE
Routine servicing can help prolong the working life of your existing door assets and reduce replacement costs.

CONTROL MAINTENANCE COSTS
Planned maintenance makes spend more predictable and reduces the cost and disruption of reactive repairs.

MAINTAIN SAFETY RECORDS
Servicing and compliance documentation provides a clear record of inspection activity and identified issues.
PLANNED MAINTENANCE THAT WORKS AROUND YOUR BUILDING
Tailored to your doors, usage and budget
Every building is different, and the right maintenance approach depends on the type of doors you have, how frequently they are used and the demands placed upon them.
We can establish a planned maintenance programme around your requirements, with scheduled attendance by experienced engineers and service records provided following maintenance visits.
Our approach is designed to give you greater financial visibility of your door assets and fewer unexpected surprises.

THE BENEFITS OF BEING A CONTRACTED CUSTOMER
MORE THAN JUST A MAINTENANCE VISIT
Becoming a contracted maintenance customer gives you an ongoing relationship with our team rather than simply calling when something goes wrong.

PLANNED MAINTENANCE
Your maintenance visits are arranged in advance according to your agreed schedule.

COMPLIANCE SUPPORT
Regular documented servicing helps keep your doors maintained and provides a record of work undertaken and issues identified.

PRIORITY RESPONSE
Contract customers benefit from a more responsive service when reactive issues arise.

PREFERENTIAL CALLOUT RATES
Contract customers benefit from reduced callout rates compared with ad-hoc reactive attendance.

LEADING
FIRST TIME FIX
Our engineers arrive prepared to diagnose faults and, where possible, complete repairs during the initial visit.

EXCEPTIONAL COMMUNICATION
Throughout the process, from attendance through to reporting and any recommended remedial works.
IMMEADIATE REPORTING

Service findings and relevant compliance information are documented and reported promptly following attendance.

QUOTES WITHIN
72 HOURS
Where additional remedial works are identified, we aim to provide quotations within 72 hours.

HIGHLY TRAINED ENGINEERS
Experienced engineers with the technical knowledge to work across a wide range of doors and entrance systems.

TECHNICAL ADVICE & SUPPORT
Practical advice on maintenance, repairs and the ongoing operation of your doors.
FROM PLANNED MAINTENANCE TO REACTIVE REPAIR
One service. Less unexpected disruption.
PPM isn't about waiting for a door to fail.
Our engineers can identify developing faults during planned maintenance and advise you where remedial work may be required.
Where repairs are necessary, we can provide a quotation and arrange the work according to its urgency.



MAINTENANCE & COMPLIANCE RECORDS
Keep your door maintenance documented
Following planned maintenance visits, we provide service and maintenance documentation recording the work undertaken and any issues identified.
Maintaining appropriate records gives you a clearer history of your door assets and can support your ongoing health and safety responsibilities.
For businesses managing multiple buildings or a larger number of doors, documented maintenance also provides useful information for facilities and estates teams.
OUR REPORTING
CAN INCLUDE:

✓ Service and maintenance records
✓ Compliance check documentation
✓ Identified faults and recommended works
✓ Remedial repair requirements
✓ Dilapidation information
✓ Technical recommendations
A planned maintenance programme gives you a structured way to look after your commercial doors rather than relying entirely on reactive repairs.
If you manage several commercial properties, we can help establish a planned maintenance programme across your sites.
Our team can work with you to understand your door assets, maintenance requirements and operational priorities, providing a consistent approach to servicing, reporting and remedial works.
PLANNED PREVENTATIVE MAINTENANCE
Keep your door assets safe, reliable and working.
Don't wait for a door to fail before arranging maintenance.
Talk to South East Door Services about a Planned Preventative Maintenance programme designed around your door systems and your business.
WHY CHOOSE SOUTH EAST DOOR SERVICES?

75+ YEARS
Of combined door expertise and experience

MANUFACTURER INDEPENDENT
We recommend the right solution

FREE SITE SURVEYS
and detailed quotations within 72-hours
LOCAL RESPONSE
Qualified, experienced engineers